Award Flight Assist

Your frequent flyer points open the door to a world of possibilities – literally! Points can be used to fly all over the world, including in the luxury of Business and First class.
Unfortunately, the airlines make it as difficult as possible to redeem your hard-earned points effectively. Award availability is limited, and finding the few seats that are available can be like searching for a needle in a haystack!

How we can help - Introducing Award Flight Assist!

Here's the good news: Our team can do all of the hard work for you! Using our expert knowledge and specialised tools, we can help you to find the perfect award flights.

Our expert knowledge spans all major frequent flyer programs, including Qantas Frequent Flyer, Velocity Frequent Flyer & many others. We know how to take advantage of program sweet spots, and how to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use for any particular redemption. So your points go even further!

Don't waste hours looking for award seats that might not even exist. From simple one-way bookings, right through to complex round-the-world itineraries, our team can help you use your points to construct the perfect itinerary.

We believe we offer an outstanding service. But don’t take our word for it…

Read our independently verified Customer Testimonials from TrustSpot.

(And you can read our earlier testimonials HERE.)

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How it Works

To get started, simply request a quote. (Prices start at just $100 - and even less for Annual Pass holders.) We will contact you within one business day with the final price and payment instructions.
After payment, you will be asked to complete a questionnaire about your trip. We can then do our magic, and get back to you within 5 business days with detailed information about your flights and full instructions on how to book. Simple!
See Frequently Asked Questions (FAQ's) for more details.


We offer a simple and affordable pricing structure:
  • One-way flights: $100 for the first passenger + $35 for each additional passenger
  • Return flights: $135 for the first passenger + $40 for each additional passenger
  • Multi-city flights (including round-the-world awards): $195 for the first passenger + $50 for each additional passenger.
Please note:
  • Up to one stopover and one open-jaw are permitted per return flight booking. Bookings with 2 or more stopovers will be classified as "multi-city".
  • We reserve the right to charge an extra $30 per passenger for complex requests, including:
    • First Class bookings
    • Travel during very peak periods (e.g. Christmas and school holidays)
    • One-way & return flights to North America in any premium cabin
We will provide a final quote prior to payment.

Special Offer for Annual Training Pass Holders:

Frequent Flyer Solutions Annual Training Pass holders receive a 10% discount on this service!
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