**We are taking a short break over Christmas! We will be accepting new quotes again from 2 January 2020. We apologise for any inconvenience.**
Award Flight Assist is our unique and highly rated Australian award booking service that can help you to redeem your frequent flyer points for travel! Using our expert knowledge and specialised tools, we take the hard work out of finding frequent flyer reward seats.
Why Award Flight Assist?
It can be difficult to work out how best to redeem your points and to find award availability. Airlines make it as difficult as possible to redeem your hard-earned points effectively. But there's no need to waste hours searching for award seats that might not even exist!
We can help Frequent Flyer Solutions members with simple award flight bookings, right through to complex round-the-world itineraries. We know how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
We'll reply within 1-2 business days. If we are able to help you, we'll provide a final quote and further instructions.
You can pay for the service and then confirm the details you provided when requesting your quote.
We'll work our magic and email you within 5 business days with detailed information about your award flight options and booking instructions. These are presented in the form of a PDF document. (Download a sample report.)
You spend less time searching painstakingly for award flights, and more time enjoying your trip! 🙂
Please read our Frequently Asked Questions for more information.
We work with most major frequent flyer programs, including the Qantas Frequent Flyer program, Virgin Australia Velocity, Singapore Airlines KrisFlyer, American Airlines AAdvantage, and Cathay Pacific Asia Miles. We also help to transfer and redeem points in all major Australian credit card rewards programs.
For a full list of programs that we work with, see our Frequently Asked Questions.
We offer a simple and affordable pricing structure:
|First passenger||Additional passengers||Complex request surcharge|
|One-way flights||$120||$60 per person||$40|
|Return flights||$160||$80 per person||$50|
|$240||$120 per person||$80|
- Up to one stopover and one open-jaw are permitted per return flight booking. Bookings with 2 or more stopovers will be classified as "multi-city".
- We reserve the right to add a surcharge for complex requests, including:
- First Class bookings
- Travel during very peak periods (e.g. Christmas, school holidays & travel to Europe during June-August)
- One-way & Return flights to the Americas in any premium cabin
We will provide a final quote prior to payment.
Special Offer for First Class Members
Frequent Flyer Solutions First Class members receive a $200 annual Award Flight Assist credit! Learn more about our Membership Options.