Award Flight Assist is our unique and highly rated award booking service that can help you to redeem your frequent flyer points for travel! Using our expert knowledge and specialised tools, we take the hard work out of finding frequent flyer reward seats.
Why Award Flight Assist?
It can be difficult to work out how best to redeem your points and to find award availability. Airlines make it as difficult as possible to redeem your hard-earned points effectively. But there's no need to waste hours searching for award seats that might not even exist!
We can help Frequent Flyer Solutions members with simple award flight bookings, right through to complex round-the-world itineraries. We know how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Please read our Frequently Asked Questions for more information.
We work with most major frequent flyer programs, including the Qantas Frequent Flyer program, Virgin Australia Velocity, Singapore Airlines KrisFlyer, American Airlines AAdvantage, and Cathay Pacific Asia Miles. We also help to transfer and redeem points in all major Australian credit card rewards programs.
For a full list of programs that we work with, see our Frequently Asked Questions.
We offer a simple and affordable pricing structure:
|First passenger||Additional passengers||Complex request surcharge|
|One-way flights||$100||$35 per person||$30 per person|
|Return flights||$135||$40 per person||$30 per person|
|$195||$50 per person||$30 per person|
- Up to one stopover and one open-jaw are permitted per return flight booking. Bookings with 2 or more stopovers will be classified as "multi-city".
- We reserve the right to charge an extra $30 per passenger for complex requests, including: First Class bookings, travel during very peak periods (e.g. Christmas and school holidays), one-way & return flights to North America in any premium cabin, and travel to Europe during the peak July school holiday/European summer period
We will provide a final quote prior to payment.