We're pleased to announce two exciting changes at Frequent Flyer Solutions...
New, Revised Training Program
The Frequent Flyer Solutions training program has been completely refreshed! We've added lots of new content and completely updated all existing training units.
The new training units are easier to follow and all the information on each topic is now on a single, easy-to-read page. The new text-based units replace the previous video-based modules with PDF downloads and additional information pages. Although we have removed the old training videos, the new training is supplemented liberally with demonstrational videos and tons of other useful resources.
Among the changes is a brand new course! This means there are now 10 training courses. The new Course 6: Upgrade 101 is full of tips on getting flight upgrades. This course is based on a previous module in Course 5.
We've also added quizzes at the end of every course! After completing each training course, these short quizzes give you the opportunity to test your knowledge. Once you've passed every quiz, you'll also now receive a certificate.
Here is a summary of the brand new training units that have been added:
See our Training Program page for a full overview of our 10 training courses.
We hope you find the new training material useful! We have checked everything, but if you do happen to find any mistakes or typos in the new training material, feel free to let us know by sending an email to .
New Membership Levels
We have simplified the Frequent Flyer Solutions membership levels. Instead of Passes, we now offer Premium Economy and Business Class membership!
See our Membership Options page for more information about our new membership levels.
If you currently have a Webinar Pass, you will automatically receive Premium Economy membership until your Webinar Pass was due to expire.
If you currently have a Training Pass, you will automatically receive Business Class membership until your Training Pass was due to expire. Although the 10% Award Flight Assist discount for Training Pass holders is no longer a benefit of Business Class membership, you are still welcome to use this discount as a previous Training Pass holder until your existing membership expires.