14 August 2019

Introducing First Class Membership & New Services

In addition to our existing Premium Economy and Business Class membership levels, we’re very pleased to announce the launch of First Class membership!

When you fly in First Class, you can expect an unparalleled level of service and exclusive benefits. And that’s exactly what you’ll receive as a First Class member of Frequent Flyer Solutions. Benefits of this new membership level include:

  • All Business class benefits, including Frequent Flyer Training and Webinar access
  • Complimentary Personal Frequent Flyer Points Consultation
  • Help Desk access
  • $200 Award Flight Assist credit
  • Access to our entire library of past webinars
  • Complimentary Australian Frequent Flyer Gold membership

Learn more about our membership levels.

To coincide with the launch of First Class membership, we’re also pleased to announce the launch of two new services…

Personal Points Consultation

We now offer a Personal Points Consultation service to Premium Economy, Business Class and First Class members. Over a 60-minute Skype or phone call with Matt, you can get personalised advice about anything to do with frequent flyer points, airline status, credit cards or travel in general. You’ll also receive a full recording of the conversation for future reference.

This service is available to Premium Economy and Business Class members at a cost of $295. Alternatively, you can use this service for free by upgrading to First Class membership.

First Class Help Desk

The Frequent Flyer Solutions Help Desk is an exclusive service for First Class members.

If you have a quick question or problem related to travel, credit cards or frequent flyer programs, this is a place where you can request dedicated assistance from the Frequent Flyer Solutions team of experts. We’ll aim to get back to you within 2 business days.

If you are a First Class member, you can submit a Help Desk request.