11 October 2021

Award Flight Assist Reopening Following the announcement that Australia’s international borders will gradually reopen from next month, we are pleased to advise that our Award Flight Assist service has reopened! We are currently accepting requests for assistance with outbound award bookings from Australia from February 2022 and onwards, and/or inbound bookings to Australia from April 2022 onwards. […]

  • Matt G
  • October 11, 2021

17 June 2020

Award Flight Assist Update Due to the ongoing COVID-19 travel restrictions, we regret to inform you that our Award Flight Assist service is temporarily suspended. There are no changes to any of our other services. We’re still open for business. But we cannot in good faith recommend booking new international flights right now. Australia’s international borders are […]

  • Matt G
  • June 17, 2020

8 September 2019

Last chance for assistance with redeeming Qantas points before the program changes The upcoming Qantas Frequent Flyer changes take effect from midnight on 18 September 2019. The Award Flight Assist team is currently experiencing a very high level of demand. If you would like assistance from Award Flight Assist with redeeming your Qantas points before these […]

  • Matt G
  • September 8, 2019