2 November 2018

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
Change to Qantas, Jetstar Award Seat Release times
Qantas recently made some changes to award seat release timings. Premium Economy, Business and First Class reward seats on long-haul Qantas flights are now released to Bronze and Silver members, as well as partner airlines, 297 days in advance. In addition, Jetstar seats are now released around 300 days before departure (previously 308 days). Updated Unit 5.1.2 (Award Availability Search Techniques).
Changes to Virgin Australia partners
As of 28 October 2018, Air New Zealand is no longer a partner of Virgin Australia and Velocity Frequent Flyer. Updated Unit 2.2.1 (Earn Velocity Points & Status Credits) and Unit 2.2.2 (Redeem Velocity Points).
In Unit 2.2.2, we've also updated the information on Velocity Reward seat carrier charges. Virgin Australia will add carrier charges from 1 January 2019, and Etihad Airways flights departing Manila no longer have carrier charges added.
Loss of Diners Club transfer partners
As of 25 October 2018, Diners Club Rewards points can no longer be transferred to Starwood Preferred Guest (SPG), American Airlines or EVA Air. Updated Unit 3.2.2 (Complete Overview of Credit Card Programs).
Changes to Westpac Altitude Rewards transfer rates
From 9 November 2018, Westpac will increase the number of Altitude points required to transfer to all airlines except Air New Zealand. We've updated the table in Unit 3.2.2 (Complete Overview of Credit Card Programs) in anticipation of this change.
Updates to credit card sign-up offers
We always update our Credit Card Master List from Unit 3.2.4 (Choose the Right Credit Card), as well as Unit 3.3.1 (Bonus Sign-up Points), at the start of every month. This has been updated now for November 2018.

12 September 2018

Changes to our Training and Membership Levels

We're pleased to announce two exciting changes at Frequent Flyer Solutions...
New, Revised Training Program
The Frequent Flyer Solutions training program has been completely refreshed! We've added lots of new content and completely updated all existing training units.
The new training units are easier to follow and all the information on each topic is now on a single, easy-to-read page. The new text-based units replace the previous video-based modules with PDF downloads and additional information pages. Although we have removed the old training videos, the new training is supplemented liberally with demonstrational videos and tons of other useful resources.
Among the changes is a brand new course! This means there are now 10 training courses. The new Course 6: Upgrade 101 is full of tips on getting flight upgrades. This course is based on a previous module in Course 5.
We've also added quizzes at the end of every course! After completing each training course, these short quizzes give you the opportunity to test your knowledge. Once you've passed every quiz, you'll also now receive a certificate.
Here is a summary of the brand new training units that have been added:
See our Training Program page for a full overview of our 10 training courses.
We hope you find the new training material useful! We have checked everything, but if you do happen to find any mistakes or typos in the new training material, feel free to let us know by sending an email to .
New Membership Levels
We have simplified the Frequent Flyer Solutions membership levels. Instead of Passes, we now offer Premium Economy and Business Class membership!
See our Membership Options page for more information about our new membership levels.
If you currently have a Webinar Pass, you will automatically receive Premium Economy membership until your Webinar Pass was due to expire.
If you currently have a Training Pass, you will automatically receive Business Class membership until your Training Pass was due to expire. Although the 10% Award Flight Assist discount for Training Pass holders is no longer a benefit of Business Class membership, you are still welcome to use this discount as a previous Training Pass holder until your existing membership expires.