16 June 2019

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
British Airways Executive Club changes
British Airways has made some "enhancements" (this is an airline industry term meaning "negative changes") to its partner award pricing in its Executive Club program. Award flights on British Airways partner airlines such as Qantas now cost more Avios. Updated Unit 4.2.7 (British Airways Executive Club).
KrisFlyer Silver & Gold status shortcut
We've added information to Unit 8.1.4 (Status Challenges) about the Singapore Airlines KrisFlyer Silver & Gold status shortcut available to Amex Platinum/Centurion cardholders and Shangri-La Golden Circle Jade members.
Instant Marriott & Hyatt status via airline frequent flyer programs
We've added information to Unit 8.1.5 (Hotel Status Shortcuts) about the complimentary status matches available to frequent flyers with United Airlines and American Airlines.
Hertz Gold Plus Rewards update
Hertz has made some changes recently to its loyalty program. Updated Unit 9.4.1 (Car Hire Loyalty).
Updates to credit card sign-up offers
We continuously update the Credit Card Master List from Unit 3.2.4 (Choose the Right Credit Card), as well as Unit 3.3.1 (Bonus Sign-up Points), at the start of every month. This was last updated in June 2019.
Updates to list of credit card that award points for tax payments
We have updated Unit 3.3.2 (Earn Points for Tax Payments) with the latest information about which Australian credit cards do and don't earn points for ATO payments.

20 April 2019

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
Credit card changes
Amex made substantial changes to its Membership Rewards program and credit card earn rates on 15 April 2019. Westpac also removed its Velocity auto-redemption feature on the same date. Meanwhile, Macquarie Bank is discontinuing its Hilton Honors credit card.
Updated Unit 3.2.2 (Complete Overview of Credit Card Programs) and our master credit card spreadsheet in Unit 3.2.4 (Choose the Right Credit Card).
Updates to list of credit card that award points for tax payments
There have been a range of changes to credit card earn rates on ATO transactions, and unfortunately some cards that previously awarded points for tax payments will soon no longer do so. In addition, Reward Pay has just updated its fee structure. Updated Unit 3.3.2 (Earn Points for Tax Payments).
All Jet Airways flights suspended
Jet Airways has suspended all operations. As such, we've removed references to the airline which was a Qantas Frequent Flyer partner.
Juicy Miles takes over AwardEx
Juicy Miles, a new award availability search tool, has taken over AwardEx. Updated Unit 5.3.5 (Juicy Miles); formerly AwardEx & Juicy Miles.
Japan Airlines website now shows Oneworld award availability for all airlines
Japan Airlines has updated its website and now shows award availability on all Oneworld airlines. We've updated the video demonstration in Unit 5.2.1 (Find Qantas & Oneworld Award Availability) and the table in Unit 5.3.1 (Introduction to Specialised Online Tools).
Separately, since 1 April 2019, Japan Airlines is now releasing award seats 360 days in advance (previously 330 days). Updated Unit 5.1.2 (Award Availability Search Techniques).
New KrisFlyer award pricing
Singapore Airlines has increased award prices on Star Alliance and other partner airlines, for travel in Business and First class. Updated Unit 2.3.1 (Singapore Airlines KrisFlyer).
New tool for comparing award flight pricing
We've added information about a new tool that allows you to easily compare the price of an award flight across programs on any route and class of travel. Updated Unit 3.2.3 (Transferring Points).
United MileagePlus removing award charts
United is removing award charts and moving to dynamic award pricing for United-operated award flights. Updated Unit 4.2.3 (United Mileage Plus).
Changes to American Airlines AAdvantage
American Airlines has begun partnering with China Southern, meaning you can now earn or redeem AAdvantage miles for China Southern flights. There have also been changes to multi-zone award pricing on Etihad and American has changed the cost of buying miles while removing the processing fee. Updated Unit 4.2.1 (American Airlines AAdvantage).
Beware that American Airlines may also soon follow United in removing award charts. Watch this space...
Alaska Airlines Mileage Plan changes
Alaska Airlines has introduced an annual purchase limit on buying Mileage Plan miles (waived for anyone with Alaska Airlines elite status) and slightly changed its pricing structure. Updated Unit 4.2.2 (Alaska Airlines Mileage Plan).
Paid access to "The House" lounges
It is now possible to pay for one-off entry to "The House" lounges when departing Sydney or Melbourne on an international flight with any airline. Updated Unit 8.2.3 (Credit Card Lounge Access).

7 March 2019

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
New award search tool
We've extended Unit 5.3.4 (previously just covering AwardEx) to also include information about Juicy Miles, a new award searching tool.
Updated status runs
We've updated our selection of current Qantas and Virgin Australia status runs in Unit 8.1.2 (Status Runs).
Air Niugini award availability now showing on Qantas website
It's now possible to book Air Niugini awards on the Qantas website. This leaves Jet Airways as the only Qantas partner airline for which award flights cannot be booked online. Updated Unit 5.1.1 (Redeeming Points for Flights) and Unit 5.3.1 (Introduction to Specialised Online Tools).
Malaysia Airlines removes Oneworld multi-carrier awards
Malaysia Airlines' Enrich program is no longer offering Oneworld multi-carrier awards, which previously could be used to fly around the world. Updated Unit 7.2.3 (Round-the-World using Points).
Updates on buying Qantas and Velocity Points
We've completely updated Unit 4.1.3 (Buying Qantas & Velocity Points) to reflect recent changes made by both airlines. Both airlines have recently removed many restrictions that applied when buying points and increased their purchase limits. Meanwhile, Qantas has increased its prices while Velocity has done the opposite and started offering bonus points on purchases.
New LifeMiles website
LifeMiles last month introduced a brand new website. We've updated the information, images, links and LifeMiles award chart in Unit 4.2.4 (Avianca LifeMiles).
Upgrade updates
We've updated the list of airlines (there are many new additions!) that offer online upgrade auctions in Unit 6.2.1 (Online Upgrade Auctions) as well as the list of airlines offering OptionTown upgrades in Unit 6.2.2 (Other Cheap Upgrade Strategies).
Updated travel insurance discount codes
We've updated the list of travel insurance discount codes in Unit 10.2.6 (Travel Insurance).
Updates to credit card sign-up offers
We continuously update the Credit Card Master List from Unit 3.2.4 (Choose the Right Credit Card), as well as Unit 3.3.1 (Bonus Sign-up Points), at the start of every month. This was last updated in March 2019.

19 February 2019

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
New unit: Buying Marriott Bonvoy points
We've added a new unit to Course 4 (Buy Points) that explains how to buy Marriott Bonvoy points and transfer these to over 40 airlines. This is a useful option if you wish to buy a small number of miles from an airline that doesn't normally sell them to the public. See Unit 4.2.8 (Marriott Bonvoy).
Launch of Marriott Bonvoy
The new Marriott Bonvoy program was launched last week, replacing the previous Marriott Rewards and Starwood Preferred Guest hotel loyalty programs. Updated Unit 9.1.2 (Overview of Hotel Loyalty Programs).
Updated packing tips
We've added some more packing tips to Unit 10.2.5 (Preparing for Overseas Travel).
Update to credit card ATO payments
We've updated Unit 3.3.2 (Earn Points for Tax Payments) to account for the upcoming Amex changes and updated the ATO card payment surcharge information.
Updates to credit card sign-up offers
We continuously update the Credit Card Master List from Unit 3.2.4 (Choose the Right Credit Card), as well as Unit 3.3.1 (Bonus Sign-up Points), at the start of every month. This was last updated for February 2019.

8 January 2019

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
Change to Velocity-KrisFlyer transfer rates
As of 1 January 2019, the rate at which Virgin Australia Velocity points can be transferred to/from Singapore Airlines KrisFlyer has increased from 1.35:1 to 1.55:1. Updated Unit 2.2.3 (Transferring Velocity Points to KrisFlyer).
From 1 January, Virgin Australia also began levying carrier charges on Velocity Reward Seat bookings. Updated Unit 2.2.2 (Redeem Velocity Points).
Priority Pass Price Increase
Priority Pass increased its fees in November 2018. Unit 8.2.2 (Priority Pass) was updated at the time.
New Commonwealth Bank Awards transfer partner
As of 5 November 2018, it's now possible to transfer CommBank Awards points to Cathay Pacific Asia Miles. Updated Unit 3.2.2 (Complete Overview of Credit Card Programs).
Status match updates
We've updated the list of current status matches to include recent matches available through LATAM Airlines and Virgin Australia. Updated Unit 8.1.3 (Status Matches).
China Southern has left SkyTeam
As of 1 January 2019, China Southern is no longer a part of the SkyTeam alliance. Updated Unit 1.1.3 (Airline Alliances).
Updates to credit card sign-up offers
We continuously update the Credit Card Master List from Unit 3.2.4 (Choose the Right Credit Card), as well as Unit 3.3.1 (Bonus Sign-up Points), at the start of every month. This has been updated now for January 2019.

2 November 2018

Training Program Updates

We've recently made the following updates to the Frequent Flyer Solutions training program...
Change to Qantas, Jetstar Award Seat Release times
Qantas recently made some changes to award seat release timings. Premium Economy, Business and First Class reward seats on long-haul Qantas flights are now released to Bronze and Silver members, as well as partner airlines, 297 days in advance. In addition, Jetstar seats are now released around 300 days before departure (previously 308 days). Updated Unit 5.1.2 (Award Availability Search Techniques).
Changes to Virgin Australia partners
As of 28 October 2018, Air New Zealand is no longer a partner of Virgin Australia and Velocity Frequent Flyer. Updated Unit 2.2.1 (Earn Velocity Points & Status Credits) and Unit 2.2.2 (Redeem Velocity Points).
In Unit 2.2.2, we've also updated the information on Velocity Reward seat carrier charges. Virgin Australia will add carrier charges from 1 January 2019, and Etihad Airways flights departing Manila no longer have carrier charges added.
Loss of Diners Club transfer partners
As of 25 October 2018, Diners Club Rewards points can no longer be transferred to Starwood Preferred Guest (SPG), American Airlines or EVA Air. Updated Unit 3.2.2 (Complete Overview of Credit Card Programs).
Changes to Westpac Altitude Rewards transfer rates
From 9 November 2018, Westpac will increase the number of Altitude points required to transfer to all airlines except Air New Zealand. We've updated the table in Unit 3.2.2 (Complete Overview of Credit Card Programs) in anticipation of this change.
Updates to credit card sign-up offers
We always update our Credit Card Master List from Unit 3.2.4 (Choose the Right Credit Card), as well as Unit 3.3.1 (Bonus Sign-up Points), at the start of every month. This has been updated now for November 2018.

12 September 2018

Changes to our Training and Membership Levels

We're pleased to announce two exciting changes at Frequent Flyer Solutions...
New, Revised Training Program
The Frequent Flyer Solutions training program has been completely refreshed! We've added lots of new content and completely updated all existing training units.
The new training units are easier to follow and all the information on each topic is now on a single, easy-to-read page. The new text-based units replace the previous video-based modules with PDF downloads and additional information pages. Although we have removed the old training videos, the new training is supplemented liberally with demonstrational videos and tons of other useful resources.
Among the changes is a brand new course! This means there are now 10 training courses. The new Course 6: Upgrade 101 is full of tips on getting flight upgrades. This course is based on a previous module in Course 5.
We've also added quizzes at the end of every course! After completing each training course, these short quizzes give you the opportunity to test your knowledge. Once you've passed every quiz, you'll also now receive a certificate.
Here is a summary of the brand new training units that have been added:
See our Training Program page for a full overview of our 10 training courses.
We hope you find the new training material useful! We have checked everything, but if you do happen to find any mistakes or typos in the new training material, feel free to let us know by sending an email to .
New Membership Levels
We have simplified the Frequent Flyer Solutions membership levels. Instead of Passes, we now offer Premium Economy and Business Class membership!
See our Membership Options page for more information about our new membership levels.
If you currently have a Webinar Pass, you will automatically receive Premium Economy membership until your Webinar Pass was due to expire.
If you currently have a Training Pass, you will automatically receive Business Class membership until your Training Pass was due to expire. Although the 10% Award Flight Assist discount for Training Pass holders is no longer a benefit of Business Class membership, you are still welcome to use this discount as a previous Training Pass holder until your existing membership expires.